In compliance with article 10 of law 34/2002, of 11 July, of Services of the Information Society and Electronic commerce, below are the identification data of the company.

Name: ARS SIGNUM

Denomination: ARS SIGNUM DESIGN, S.L.

Nif / Cif: B17899451

Place of business: Especiers, 21 17220 – Sant Feliu de Guixols (Girona) Spain

Telephone: (+0034) 972328257

Email : info@asignumjewelers.com

VIGINTIDUO, S.L. is a company that is registered in the Mercantile Registry of Girona in the volume 2442, Book 0, page 40, Sheet GI-41205, Inscription 1.

The access and use of this website implies the express and full acceptance of these general terms and conditions in the version published at the moment that the user accesses, without detriment to the particular conditions that could be applied in some of the concrete services of the web site.

The user accepts that the access to this web site and its contents takes place in a free and conscious way, under its exclusive responsibility.

Users access the web site free of charge, while ARS SIGNUM reserves the right to limit access to certain content or services, by requiring a registration / login prior to access.

ARS SIGNUM reserves the right to modify at any time the presentation, configuration and location of the site, as well as the content, services and conditions required to use them when it deems necessary or with the purpose of adapting to future technological and legislative changes. These changes will be valid since its publication on the web site.

ARS SIGNUM reserves the right to interrupt the access to the present web site in any moment and without previous notice, either for technical reasons, or for reasons of safety, control, maintenance, power supply failure, or any other cause. This interruption may be temporary or permanent, in this case, such circumstances will be communicated to users, who may suffer loss of the information stored in the different services, without giving place to any compensation.

ARS SIGNUM  promises TO NOT SEND ANY COMMERCIAL COMMUNICATIONS WITHOUT IDENTIFYING THEM AS SUCH, in accordance with the established in the Law 34/2002 of Services of the Information Society and of Electronic Commerce.

It will not be considered to be a commercial communication all the information that should be sent to A CUSTOMER in the name of the company whenever it takes as a purpose the maintenance of the existing contractual relation between client and names of the company, as well as the performance of the tasks of information, formation and other proper activities of the service that the client has contracted with the company.

ARS SIGNUM has ownership of this website. All industrial and intellectual property rights on this website are legally reserved, so the access or use by the user should not be considered as the granting of any license of use or right over any asset.

Web site users may only make a private, personal or professional use of the contents of it. It is absolutely forbidden to use the Website or any of its elements for commercial or illicit purposes.
Acts of reproduction, modification, distribution or public communication of the website without the prior written consent of ARS SIGNUM are also forbidden.

It is prohibited the reproduction of the contents of the web site, unless it is legally allowed and the origin is quoted or, in its absence,  is otherwise authorized in a writing.

In those cases in which the necessary previous authorization takes place in a writing, this authorization will replace the above mentioned general prohibition and shall clearly indicate any restrictions on use.

ARS SIGNUM assumes no liability for the use by third parties of the content of the web site and may exercise all legal actions that apply in case of violation of these rights by the user.

The contents included in this website have been developed in good faith with the purpose of giving information to users, so that ARS SIGNUM assumes no liability of any kind with regard to the completeness or accuracy of such information nor guarantees the accuracy or updating of the information that may be obtained from it, which may be modified without prior notice. Neither takes responsibility for any typographical errors, formal or numerical that the web site could contain.

ARS SIGNUM is not responsible for the misuse that users may make of the website

1. Responsibility for the operation of the web site

ARS SIGNUM will try to reduce to the minimum the problems caused by technical errors, being able to proceed to the temporary suspension of the services and contents of the web site to perform maintenance operations, improvement or reparations of the same, without it causing indemnification to the user for these concepts.

It is warned that any information contained on this web site may have been created or collected in files or formats that are not exempt from errors, so it cannot be guaranteed that the service will not be interrupted or affected by these problems.

ARS SIGNUM assumes no liability for any damage that could cause to the user as a result of the consultation of this site or any linked external sites.

ARS SIGNUM will not be responsible in case of interruptions of the service, or bad functioning of the web site that origins from unforeseen circumstances, major force or other causes that escape of its control.

2. Responsibility for the use of links

ARS SIGNUM does not assume any responsibility derived from the existence of links between the contents of this site and content outside of it, or from any other mention of external contents to this place.

In the event of that ARS SIGNUM finds by any means the wrongfulness of the linked web page, or that it damages property or rights of third parties liable for compensation, the company will delete or disable this link.

The presence of other links on the web site has a merely informative purpose, does not constitute in any case an invitation or recommendation to the purchase of products or services offered on the website of destination, and in no case imply support for the persons or entities responsible for such contents or the owners of the sites where they are located.

Thus ARS SIGNUM does not take responsibility of the content and availability of the web sites whom it connects out of its page, for any damage or loss that may arise from the connection or by the use of any content, product or service available in web sites target of those links.

In case ARS SIGNUM has forms, the identification of the user is full, since it is the same user that, voluntarily, introduces its information in our forms.

The information provided by the user will be used by ARS SIGNUM exclusively for the purposes that are informed in each case.

Each one of our forms includes a specific clause of privacy for which the user will voluntarily consent to the automated treatment of the data provided.

ARS SIGNUM will be the entity responsible for the file generated with the personal data provided by the users in the web site forms. In accordance with the Organic Law 15/1999 of 13 of December of protection of personal data, ARS SIGNUM undertakes to comply with its obligation of secrecy regarding the personal data and the obligation to treat them with confidentiality. For this purpose, it shall take the necessary measures to avoid its alteration, loss, treatment or unauthorized access.

Collected personal data will not be disclosed to third parties without explicit consent from the user.

User listed in the database may at all times exercise their rights of access, rectification, cancellation and opposition, by means of request sent by regular mail, signed and accompanied by a photocopy of the ID card, to ARS SIGNUM address stated above.

To clarify any aspect related to the privacy policy of ARS SIGNUM in relation to the users who visit our website, please do not hesitate to contact us via the email address:

info@asignumjewelers.com

The acceptance of this document implies that the user:

A) Has read, understood and understands whats here exposed.

B) Is a person with sufficient capacity to purchase

C) That assumes all the obligations here explained

These conditions shall be valid indefinitely and will be applicable to all contracts or purchases made through the website www.asignumjewelers.com andshop.asignumjewelers.com.

ARS SIGNUM reserves the right to unilaterally modify these general conditions, not affecting the goods or promotions that were acquired prior to the modification.

These General Terms and Conditions have been written in accordance with the established in the following regulations:

a) Law 7/1998 about general terms and conditions.

b) Royal Decree 1906/1999 which regulates telephone and electronic contracting with general conditions in development of the art. 5.3 of the Law 7/1998.

c) Law 7/1996 of Regulation of the Retail Commerce.

d) Royal Decree Law 14/1999 regulator of the electronic signature.

e) Royal Legislative Decree 1/2007, from 16th november, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws. f) Law 34/2002, from 11th july, of Services of the Information Society and of Electronic Commerce.

IMPORTANT: All the users of the web, independently of their condition of visitors or registered users, remain subject to the Legal Notice. Also, every client, before providing consent, will declare that he has read and meet these conditions, to which it will remain subject and will expressly accept its terms, in order to be considered formalized the purchase transaction.

ARS SIGNUM offers jewelry and personal ornamentation through a web platform of electronic commerce.

ARS SIGNUM will specify the characteristics of the products for sale, as the producer has provided them or put on the market available to consumers.

ARS SIGNUM will inform the customer the retail price of each product, expressed in euro (€) or dollar ($), with applicable taxs included.

ARS SIGNUM reserves the right to add and remove any product or service in the shop, at any time. Unless otherwise provided, new products will be subject to the provisions of the General Conditions of Sale from that moment. Customer must take into account that some of the offered products are of handmade artisan production, reason for which there is the possibility that at the time of processing an order, these are not available in stock. In this case, ARS SIGNUM will inform the customer to ensure that they have knowledge of it.

All products of ARS SIGNUM are equipped with a safety anti tampering label. This label does not prevent the product from being proven. The destruction or manipulation of the safety label will imply that customer may not exercise his right of claim or return of the product.

ARS SIGNUM puts at the disposal of the customer the following procedure of sequential purchase to formalize the operation:

1. The customer will be able to choose the products that he wishes and he will be able to add them to its shopping cart both from the product tab, as well as from other places enabled for this purpose, like the Facebook-integrated shop. The customer will be able to review at any time the status of his cart, obtaining information of the selected products, their price and the cumulative total of purchase intent. At this stage of the process, the customeris free to add or delete the products he wants in his shopping cart.

The customer will be shown a list with all the products included in his order. It will indicate the unit price and the total value of his shopping cart, excluding transport.

At this stage of the process, the customer will still be able to add or delete items from his cart, to his free election Using a diagram, the customer will be informed at all times in which step of the purchase process he is.

2. To start the next step, the payment process, by using the corresponding option, the customer must declare that he has read and accepts the Privacy Policy and Terms and Conditions of ARS SIGNUM, visible at any moment in the website and now also especially accessible through the corresponding link.

3. If the customer decides to continue with the process, he will be able to be identified / log in as customer or register as new customer, providing the required info for this purpose.
If the customer has already registered as a client in the database of ARS SIGNUM, it will only be necessary for him to identify himself / login through his email and password to continue with the payment process.

The customer will also have the option to continue the payment process as a visitor, without the need to login or register as a user, providing only an email address in order to receive his invoice, in addition to provide all the personal and bank data required in this payment process.

4. Next, the customer will provide the delivery address of of the products he wants to acquire, which does not have to coincide with its usual domicile or billing address, providing all the data required in order to minimize possible returns.

5. On the basis of the information provided by the client, ARS SIGNUM  knows already at this point of the process all the variables involved in the calculation of the price of transport to destination.
Once calculated the system will display the final amount to pay (with secure basic transportation included).
If the customer decides at this moment that the information provided is correct and complete, he will be asked to provide his consent to complete the purchase transaction. Once given this consent, the order may not be modified.

6. Given the consent, the customer will formalize the payment of the operation through the use of the banking payment gateway. ARS SIGNUM reserves the right to change the gateway and payment systems in function of his needs, at any time and without prior notice.

7. Once finished with all these steps, the customer will receive by email an invoice with all the details of his purchase. This information will also be available in the order history of his account.

8. If the customer purchases a product considered special and of limited production, or out of stock, the delivery deadline can extend until 20 calendar days. ARS SIGNUM will inform the customer by mail about their lack of stock or limited production, and its consequent delay in delivery.

ARS SIGNUM only accepts payment with credit cards (Visa and Mastercard) or Pay-Pal.

The payment system of  ARS SIGNUM is attached to the Stripe and Pay-Pal payment gateway. Customer data will be encrypted according to the SSL (Secure Socket Layer) protocols, thereby guaranteeing the security and confidentiality of them.

ARS SIGNUM will manage the national and international shipments to the shipping address provided by the customer during the purchase process. There won’t be any shipping to PO boxes in any country of the world. Shipping costs will be calculated based on the shipping address provided.

ARS SIGNUM will select the transport agency that suits them in every moment and for every destination in order to obtain a service as effective and reliable possible and shall issue the order within the 10 calendar days following receipt of the same (except for the weekend or holidays that will make it the first following business day) and after being confirmed the payment, provided that the products are available and there are no circumstances of force majeure that prevent it.

The selected transport agency will deliver the order within the period that is established according to the destination and type of service used. In all cases, once delivered the goods to the carrier, the system will send the customer an email with a code that will allow the customer to track a shipment through the carrier’s web.
ARS SIGNUM is not responsible for delays in delivery caused exclusively for reasons attributable to the transport agency or factors unforeseeable and uncontrollable for them.

As a general rule, the transport agencies make several attempts to deliver the goods. If it ultimately is returned and credited the number of delivery attempts, the customer shall have no right to be refunded the amount of his purchase. In any case, ARS SIGNUM won’t ever manage the forwarding of the goods.

On international shipments, shipping costs include transportation, the basic insurance and origin customs clearance. Except for shipments to the United States or the European Community, any import charges or other taxes (tariffs) that could be generated in the Customs Office of destination are not included. The recipient will be who will take care of all these expenses and taxes.

The customer must take special care in everything related to the specific legislation of the country of destination of shipment with respect to the importation of the items purchased.ARS SIGNUM accepts no responsibility nor exercises control over these specific policy conditions of the country of destination.

ARS SIGNUM will not be liable in any way for any delays that might occur in the customs clearance, or if the local authorities decide to seize in full or in part the content included in a shipment. We will not accept any type of claim for this concept.

In case that one or several products arrive damaged as a consequence of the transport, it will be necessary that the recipient points it out in a writing in the delivery note that the carrier will deliver at the moment of receiving the shipment, accompanied by the recipient signature.
Then, it will be necessary to communicate it to ARS SIGNUM, in writing, within a maximum of seven working days from the date of receipt, explaining the facts in detail. It is necessary that the recipient preserves the damaged product without breaking or manipulate the security tamper-evident label, within its original packaging, avoiding any manipulation, alteration or use.

As soon as the formalities, procedures and checks are done, and in a maximum term of thirty days from the date of communication, ARS SIGNUM will refund the money of the damaged product through a transfer to the credit card that was used at the time the purchase. Once made the refund of the money, ARS SIGNUMreserves the right to claim for the damaged product (covering to its charge the expenses of return for that product).

If the received products differ from the original order, it will be necessary for the customer to communicate it in a writing to ARS SIGNUM, within a maximum of seven working days from the date of receipt. The recipient must preserve the product subject of claim without breaking the security tamper-evident label, within its original packaging, avoiding any kind of manipulation, alteration, or use.

Once ARS SIGNUM receives the defective or wrong product and makes all the appropriate procedures and checks, and within a maximum period of thirty days from the date of communication, ARS SIGNUM will refund the money of the defective or wrong products through a transfer to the credit card that was used at the time of purchase. Once made the refund of the product, in case that the error is attributable to ARS SIGNUM, ARS SIGNUM will cover to its charge the expenses of return for that product.

If for some reason other than the above, the customer decides to return any product, excluding the products considered special (custom products, tailored to a size, or different from those offered on the website), will have seven business days from the date of receipt of the shipment. It will be necessary that the client communicates it previously to ARS SIGNUM, in a writing, in the stated term.

The recipient must preserve the product subject of claim without breaking the security tamper-evident label, within its original packaging, avoiding any kind of manipulation, alteration, or use. The customer will have to return the product in perfect conditions, going to its charge both the first shipping costs as the return (which he should directly manage), as well as the customs expenses, if any.
Once ARS SIGNUM receives the returned product and makes all the appropriate procedures and checks, ARS SIGNUM will refund the amount by a transfer to the credit card that was used at the time of purchase, in the maximum term of thirty days from the date of reception of the product in its facilities.

The orders must be returned to the following address:

VIGINTIDUO, S.L.
Especiers, 21
17220, Sant Feliu de Guixols (Girona) Spain

The right of withdrawal will be excluded in those cases in which by the nature of the content will be impossible to carry out, without prejudice to the claim for damages and losses, or when the goods returned to the store or its packaging are not complete and in perfect condition.

ARS SIGNUM offers on its website a ring size guide, so that the customer can calculate by itself, in an approximate way, its ring size. This guide is for reference only, and as noted in the guide, ARS SIGNUM will not be liable for any errors resulting from its use.

The preparation, application and interpretation of these general conditions of contract by any arbitral or judicial authority are subject to the regulations established in the Spanish legal system.

The involved parts or parties are obliged to try to resolve disputes that may arise in an arbitration organ in the province of Girona that could issue a binding award.

If the matter takes the judicial route for the resolution of any dispute between the customer and ARS SIGNUM, the parties agree to submit the resolution to the courts and tribunals of the province of Girona, renouncing any other general or specific jurisdiction that may be applicable.

In the international commerce, the parties expressly submit themselves to the Spanish legal system in regard to the application and interpretation of these General Conditions, and to the Spanish arbitrators and judicial organs of the city of Girona as jurisdiction to resolve possible litigation.
This jurisdiction remains established without detriment to the application of the 44/2001 CE Regulation and other international norms signed by the Spanish State on the subject of jurisdictions and laws applicable to consumption in the international trade.